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Our Locations

Eastern Mutual Insurance Company (NAIC #43320) – licensed to conduct business in the state of New York

Office Address: 6504 State Route 32, Greenville, NY 12083-0040
Mailing Address: (General) P.O. Box 40, Greenville, NY 12083-0040
Billing Address:  P.O. Box 40, Greenville, NY  12083-0238

Phone #: (General inquiries) (518) 966-4491 or (800) 367-3242

Fax #:  (518) 966-5022

Billing Inquiries: (518) 966-4491 or (800) 367-3242

Business Hours: Monday – Thursday 8:30am – 4:15pm
Friday 8:30am–3:00pm

Report a Claim: To report a claim, please click here.


After normal business hours, please contact our claims representative at 1-877-302-0203

Other Inquires: Please complete our Contact form above.

~Eastern Mutual continues to monitor the impact COVID-19 is having on all aspects of daily life. We stay committed to providing our policyholders and agents with excellent service. For those policyholders who are experiencing financial hardship due to the pandemic, please contact our office by calling #(800)367-3242 and dial 1 for customer service .