Contact Us

Our Locations

Eastern Mutual Insurance Company (NAIC #43320) – licensed to conduct business in the state of New York

Office Address: 6504 State Route 32, Greenville, NY 12083-0040
Mailing Address: (General) P.O. Box 40, Greenville, NY 12083-0040
Billing Address:  P.O. Box 40, Greenville, NY  12083-0238

Phone #: (General inquiries) (518) 966-4491 or (800) 367-3242

Fax #:  (518) 966-5022

Billing Inquiries: (518) 966-4491 or (800) 367-3242

Business Hours: Monday – Thursday 8:30am – 4:15pm
Friday 8:30am–3:00pm

New Office Hours, starting November 9, 2021 through the remainder of the year:

Monday-Thursday 8:30am – 3:30pm; Friday 8:30am – 3:00pm

Report a Claim: To report a claim, please click here.

 

After normal business hours, please contact our claims representative at 1-877-302-0203

Other Inquires: Please complete our Contact form above.

The office will be closing at 1pm on Wednesday, 11/24/2021 for the Thanksgiving Holiday. We will remain closed Thursday, 11/25/2021 and Friday, 11/26/2021.