Contact Us

Our Locations

Eastern Mutual Insurance Company (NAIC #43320) – licensed to conduct business in the state of New York

Office Address: 6504 State Route 32, Greenville, NY 12083-0040
Mailing Address: (General) P.O. Box 40, Greenville, NY 12083-0040
Billing Address:  P.O. Box 40, Greenville, NY  12083-0040

Phone #: (General inquiries) (518) 966-4491 or (800) 367-3242

Fax #:  (518) 966-5022

Billing Inquiries: (518) 966-4491 or (800) 367-3242

Business Hours:

Please note our new office hours through the remainder of the year:

M-Th 8:30am-3:30pm

Fridays 8:30am-3:00pm


Report a Claim: To report a claim, please click here.

After normal business hours, please contact our claims representative at 1-877-302-0203

Other Inquires: Please complete our Contact form above.

*Please note, the office will be closing at 12:00pm on Wednesday, 12/7/2022 for a company event.