Policyholders may complete and submit the Claim Form below or call 518-966-4491 to report a claim.

Emergency after-hours claims may be reported by calling our Claims Service line at 1-(877) 302-0203.

Fraud Statement

Any person who knowingly and with intent to defraud any insurance company or other person files an application for insurance or statement of claim containing any materially false information, or conceals for the purpose of misleading information concerning any fact material thereto, commits a fraudulent insurance act, which is a crime, and shall also be subject to a civil penalty not to exceed five thousand dollars and the stated value of the claim for each such violation.

EMPLOYMENT OPPORTUNITY: Temporary Insurance Operations Associate. See "About Us - Employment at Eastern Mutual" for details ~Eastern Mutual continues to monitor the impact COVID-19 is having on all aspects of daily life. We stay committed to providing our policyholders and agents with excellent service. For those policyholders who are experiencing financial hardship due to the pandemic, please contact our office by calling #(800)367-3242 and dial 1 for customer service .