Cancellation Policy

We follow the New York State Insurance Law governing the cancellation of property and casualty insurance policies.  If a policy is cancelled, any unearned premium will be refund on a pro-rata basis.  Please contact us directly with questions.

Refund Policy

Any refund of premium will be made by check and mailed from the company.  Please contact us directly with questions.

~Eastern Mutual continues to monitor the impact COVID-19 is having on all aspects of daily life. We stay committed to providing our policyholders and agents with excellent service. For those policyholders who are experiencing financial hardship due to the pandemic, please contact our office by calling #(800)367-3242 and dial 1 for customer service .