President's Message

Welcome to our website!

Eastern Mutual Insurance Company's "old fashioned" values separate this company from our competitors.  Eastern is owned by our policyholders and, in these challenging times, our focus remains on the personal relationships that are an integral part of each insurance transaction.

As a Mutual Company, we have a long term prospective that focuses on the financial security of our policyholders.  We have found that the traditional values of exemplary customer service, quality risk selection, and empathy for our policyholder's personal situation have served us very well.  In a technology driven world, it is still people - good, solid, considerate, thoughtful people - with whom you or your agent can discuss your unique situation that make the difference.  Our staff is always ready to apply their professional expertise to meet your personal insurance needs.

Our conservative operating strategies and "plain vanilla" investment portfolio continues to provide a solid basis for future operations.  We believe the future is bright for mutual insurance companies and we welcome your membership in this company.

Thank you for visiting our website and, if you are a policyholder, thank you for your business.  We appreciate it and we are committed to protecting your family, your property and your business from a catastrophic loss.  If you are not a current customer, we look forward to the opportunity to provide you with a policy and demonstrate our exemplary customer service skills.

 

Sincerely,

William R. Scrafford
President

 

 

John H. (Josh) Fitzhugh