Claims Handling

Claims Handling, "Service Second to None."

You need to be able to completely rely on your insurance company when you have sustained a loss. This is when you will really determine the true value of your insurance policy and your insurance company.  If you are insured with Eastern Mutual Insurance Company, you can sleep well knowing that our financial stability and over 150 years of experience will protect you when you need it most.  

In the event of a claim, we provide top quality, personalized claims service that will address your loss quickly, efficiently and - most importantly - fairly and with a sense of understanding.  After all, experiencing the loss of your home or belongings due to a fire, wind or burglary is traumatic enough without having difficulties with your insurance carrier.  Our commitment to you is to provide you with the best possible claims service -  that is "second to none."

If you have a Loss:

Protect yourself and your family from injury, and your property from further damage.  All claims should be reported to your agent.  Find your Agent and their telephone number. 

Emergency after-hours claims may be reported by calling our claims representative at 1-877-302-0203.