Contact & Locations

Contact Us

Our Locations

Eastern Mutual Insurance Company (NAIC #43320) - licensed to conduct business in the state of New York


Office Address: 6504 State Route 32, Greenville, NY 12083-0040
Mailing Address: (General) P.O. Box 40, Greenville, NY 12083-0040
Billing Address:  P.O. Box 40, Greenville, NY  12083-0238

Phone #: (General inquiries) (518) 966-4491 or (800)367-3242

Fax #:  (518)966-5022


Billing Inquiries: (518) 966-4491 or (800)367-3242

Business Hours:  Monday – Thursday 8:00 am – 4:15 pm
                            Friday 8:00 am – 3:00 pm

NEW! Summer hours starting Friday, July 5, 2019 - ending Friday, August 30, 2019:

~ The office will be closed at 1:00pm every Friday during summer hours ~ 

Report a Claim: To report a claim, please contact your agent.
To find your agent's phone number, use our Agent Locator.

After normal business hours, please contact our claims representative at 1-877-302-0203

Other Inquires: Please complete our Contact form above.