Our Claims Service, Second to None

For over 160 years we have been providing peace of mind to policyholders.  Our policyholders can rest assured that our expert staff and financial resources will be there when they need it most.

At the time of a loss you need to completely rely on your insurance company.  That is the time when you will find out that you have made the right decision in choosing Eastern Mutual Insurance Company as your insurance company.

If you have a claim, we’ll provide top quality, personalized claims service that will address your loss quickly, efficiently and – most importantly – fairly and with a sense of understanding.  After all, experiencing the loss of your home or your business due to fire, wind or burglary is traumatic enough without having difficulties with your insurance carrier.  Our commitment to you is to provide you with the best possible claims service – that is “second to none.”